- All our fotoseparatory extends 24 months service warranty - the biggest period of on the market. After-sales service is a paid service, the terms of which are discussed further with the specialists of our company.
- After-sales service
After-sales service is available in two versions:
- Your certificate for additional warranty period (from 6 months to 2 years)
- If necessary, you can go with your question in our company, specialists will appreciate the amount of work and will be billed for a particular purpose, and then staff the service center will be directed to its elimination.
- Help in obtaining a loan
- We are partners of the Savings Bank and Agricultural Bank, which allows us to help you with registration of credit on beneficial terms.
- Remote diagnostics
When installing the client, if desired, can use the free service, remote diagnostics. All that is required from the customer - to provide the ability to connect the machine to the Internet. The specialists of our service center will track performance machines in real time.
Customer will be provided instantly update the software, improving the work fotoseparatora.
If you have questions, service technician "Voronezhselmash" will be able to assist in setting up and correcting possible errors remotely, which reduces machine downtime and resolve a specific service problems to a minimum.
- Staff training
If necessary, additional training the customer can use a paid service call service technician
«Voronezhselmash» in their business. Accommodation and food specialist at the expense of the customer. We are also willing to undertake further training in our facility.